Shipping policy

Shipping Policy:

This Shipping Policy governs the shipping and delivery practices of Elyraen for products purchased through our website. By engaging with our website and making a purchase, users ("Users" or "Customers") agree to comply with the terms outlined in this Shipping Policy.

1. Order Processing: 

Order Confirmation: Users will receive an order confirmation email upon the successful placement of an order. Please review the order confirmation for accuracy and contact us immediately if any discrepancies are identified.

Order Fulfillment: Orders are typically processed within [1-5] days. Delays may occur due to factors such as product availability, order volume, and external factors beyond our control.

2. Shipping Methods: 

Shipping Options: The Company offers standard shipping options, with associated costs detailed at checkout.

Shipping Addresses: Customers are responsible for providing accurate shipping addresses. The Company is not liable for delays or delivery issues resulting from inaccuracies in the provided address.

3. Shipping Times:

Shipping Estimates: Shipping times are estimates and may vary based on factors such as product availability, destination, and shipping method. The Company does not guarantee delivery dates.

International Shipping: The Company may offer international shipping. Customs and import duties may apply, and Customers are responsible for any associated fees.

4. Tracking Information: 

Tracking Numbers: Customers will receive tracking information once their order has been shipped. It is the Customer's responsibility to monitor the tracking status for updates.

Lost Or Stolen Packages: The Company is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

5. Delivery Issues: 

Address Changes: Requests for address changes after order placement may result in delays and are subject to additional fees.

Failed Deliveries: The Company is not responsible for failed deliveries due to circumstances beyond our control, including but not limited to incorrect addresses, refusal of delivery, or inability to access the delivery location.

6. Shipping Costs:

Shipping Charges: Shipping charges are calculated at checkout and are based on factors such as shipping destination, weight, and shipping method selected.

Promotional Shipping: From time to time, the Company may offer promotional shipping rates. These rates are subject to specific terms and conditions outlined during the promotional period.

7. Updates to Shipping Policy:

Policy Changes: The Company reserves the right to update, modify, or revise this Shipping Policy.

Effective Date: The effective date of this Shipping Policy is [05-18-26].

8. Contact Information: 

For inquiries regarding this Shipping Policy, please contact the Company at support@elyraen.com.