Terms of service

TERMS OF SERVICE AGREEMENT

1. ACCEPTANCE OF TERMS

By accessing and using the services provided by Elyraen, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website or engaging in any transactions with the Company.

2. ORDER AND PAYMENT

a. Orders: All orders are subject to acceptance by Elyraen, and we reserve the right to cancel or refuse any order for any reason. b. Pricing: Prices are subject to change without notice, and the Company is not liable for any errors in pricing. The Company reserves the right to cancel orders with incorrect pricing.

3. SHIPPING AND DELIVERY

a. Shipping Times: Shipping estimates are provided for informational purposes only, and the Company is not responsible for delays caused by external factors such as customs or shipping carriers. b. Risk of Loss: The Company is not liable for any lost or damaged items during transit. Claims for lost or damaged items should be directed to the shipping carrier.

4. PRODUCT INFORMATION

a. Accuracy: While the Company endeavors to provide accurate product information, it does not warrant the accuracy, completeness, or reliability of product descriptions. b. Color Discrepancies: Product colors may vary, and the Company cannot guarantee precise color matching between product images on the website and the actual product.

5. RETURNS AND REFUNDS

Refer to the Company's Return Policy for details on returns and refunds.

6. INTELLECTUAL PROPERTY

a. Ownership: All intellectual property on the website, including but not limited to images, logos, and graphics, is owned by the Company & Shopify and is protected by intellectual property laws. b. Use of Content: Users may not reproduce, distribute, or use any content from the website without the express written consent of the Company.

7. USER CONDUCT

a. Prohibited Activities: Users are prohibited from engaging in any activities that may disrupt or interfere with the proper functioning of the website or services. b. Account Security: Users are responsible for maintaining the confidentiality of their account information and are liable for any activities conducted through their account.

8. PRIVACY POLICY

Refer to the Company's Privacy Policy for information on the collection, use, and protection of personal information.

9. MODIFICATIONS

The Company reserves the right to update, modify, or revise these terms of service at any time. Continued use of the website or services after such changes constitutes acceptance of the modified terms.

10. CONTACT INFORMATION

For inquiries regarding these terms of service, please contact the Company at support@elyraen.com.